Privacy Policy

Last updated: 19 October 2026

1. Introduction

Reliable Automatic Doors Systems LLC (“RADS”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, or submit an enquiry through our website, Facebook, Instagram or other advertising platforms.

2. Information We Collect

Depending on your enquiry, we may collect the following information:

  • Full name

  • Phone number

  • Email address, if provided

  • Service requirements and project details

  • Location or site address, if provided

  • Any additional information you voluntarily share with us

When you submit a lead form through Facebook or Instagram, we may receive the information you provide in that form.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and service requests

  • Provide quotations for products and services

  • Arrange site visits, installations, maintenance or repairs

  • Understand your requirements and recommend suitable solutions

  • Contact you regarding your enquiry

  • Maintain business records and improve our customer service

  • Meet applicable legal and regulatory obligations

We will not use your enquiry details for unrelated marketing purposes without an appropriate lawful basis or consent where required.

4. Sharing of Information

We do not sell your personal information.

We may share information with authorised employees, service providers or technology providers when reasonably necessary to respond to your enquiry, operate our business, manage customer requests or comply with applicable legal requirements.

If you submit your information through Facebook or Instagram, those platforms may also process your information under their own privacy policies.

5. Data Storage and Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. Access to customer information is limited to people who need it for legitimate business purposes.

Information is retained only for as long as reasonably necessary to fulfil the purposes described in this policy, maintain relevant business records or meet legal requirements.

6. Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, or ask questions about how we use it.

To make a request, contact us using the details below. We may need to verify your identity before processing certain requests.

7. Third-Party Platforms and Links

Our website and advertisements may link to third-party websites or platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Reliable Automatic Doors Systems LLC (RADS)
Website: https://radsdubai.com/
Email: sales@radsdubai.com
Phone: +971 4 267 9967
Address: Warehouse #8, Doha Road, Al Qusais Industrial Area 1, Dubai, United Arab Emirates.